Terms of Use and Privacy Statement

Terms of Use

Accuracy of Information

Blue Cross and Blue Shield of Texas ("BCBSTX", or "We"), a division of Health Care Service Corporation, has made reasonable efforts to present the information contained on this Web site (the "Site") accurately. We expressly disclaim any and all warranties, express or implied, including without limitation, the implied warranties of merchantability, noninfringement and fitness for a particular purpose.

Limitation of Liability

You agree that you use this Site at your own risk. BCBSTX and its licensors have no liability for any damages (whether direct or indirect, special, incidental, consequential or punitive) incurred by you as a result of your use of this Site or the information you receive from or submit to this Site.

Security; Use Restrictions

Certain security procedures and processes are in place to protect this Web site. Please be aware, however, that unauthorized third parties may possibly obtain illegal access to this web site.

There are risks associated with using the Internet, including, without limitation, the failure of hardware, software and/or Internet connections. BCBSTX is not responsible for any failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the Internet. Please use your own best judgment sending information via the Internet.

You may not use any device or computer program in order to interfere or attempt to interfere with the proper operation of this Site. You may not take any action that imposes an unreasonable load on the systems supporting this Site. You may not submit false information when registering with or accessing this Site, nor may you share your password or log in, or attempt to log in, with the user name of another person. You acknowledge that BCBSTX has the right, in its sole discretion to terminate your access to the Site, which may include the blocking of your IP (Internet Protocol) from accessing the Site, without liability to you or any third party, if you violate any of these Terms of Use, violate the rights of BCBSTX or its licensors, interfere with any other user's access or use of the Site, or if BCBSTX decides that your use is otherwise detrimental to BCBSTX, the Site or BCBSTX's suppliers or licensors.

Type of Information Displayed on this Site

Blue Cross and Blue Shield of Texas does not furnish health care services or medical care. Blue Cross and Blue Shield of Texas does not render professional medical services. The information provided on this Site does not constitute an authorization, certification, notification, verification or representation of coverage or benefits or a guarantee of payment.

Information Collected From Users

Data on usage of this Web site, such as how many people visit this Web site, the sections they visit, what time they visit, how long they stay, etc. are routinely gathered. This information is used to help optimize the user experience with the site.


All right, title and interest in the content (including software, text and images) and other intellectual property (including trademarks and copyrights) on this Site are solely and exclusively the property of BCBSTX or its licensors, and are protected by intellectual property laws. You may display and use this Site (including printing pages of this Site) solely for your personal, noncommercial use. BCBSTX reserves all other rights. You may not modify, copy, distribute, publicly display, perform, license, transfer or sell any content or intellectual property obtained from this Site. You may not reverse engineer, disassemble or decompile any software (including tools, utilities, modules, applets and applications) included in any of the foregoing, or used to manipulate, transmit or display any of the foregoing.

Governing Law

These Terms of Use and your access to the Site shall be governed exclusively by the laws of the State of Texas, without reference to its rules regarding choice of law.

Dispute Resolution

In order to avoid the cost and time consuming nature of litigation, any and all questions between BCBSTX and you, arising out of, relating to, or in connection with these Terms of Use, their interpretation, application, performance, nonperformance or breach, or any information received or otherwise relied on (collectively, "Dispute" or "Disputes") shall be resolved using alternative dispute resolution mechanisms instead of litigation under the following mediation and/or binding arbitration provisions.

Updates to Terms of Use

BCBSTX may change or update these Terms of Use from time to time without notice. However, all such changes will be posted here. You should review these Terms of Use from time to time so that you are aware of any such changes, as your use of this Site after any such change to these Terms of Use shall be considered your acceptance of the revised Terms.

Privacy Statement

At Blue Cross and Blue Shield of Texas (BCBSTX), a division of Health Care Service Corporation, we know how important your privacy is to you. We are committed in attempting to protect the information you provide in the same way that we protect it when you provide it to us over the phone, in person or through the mail.

Because we value your relationship with us, we have detailed below our privacy objectives for our web site:

Security Practices

We attempt to protect online information according to established company security standards and practices and we continually evaluate new technologies for safeguarding information.

Updates to the Statement

Evolving technology will continue to provide us with new and better ways to collect and use information. We may revise or update the BCBSTX Privacy Statement in the future to better reflect these technological advances, and we encourage you to return to this page from time to time to review any updates.

By using this Site, you acknowledge and agree that you have read and understand these Terms of Use and the Privacy Statement, and that you expressly agree to be bound by them. If you disagree with these Terms of Use and the Privacy Statement, you will be denied access to the Site that we are offering to you.

Copyright Infringement Notification

If you are a copyright owner or an agent thereof and believe that any content on the Blue Cross and Blue Shield of Texas internet, intranet or extranet sites infringes upon your copyrights, you may submit a written notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) and 512(d)(3) for further detail:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the reference or link, to material or activity that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate that reference or link the material;
  4. Information reasonably sufficient to permit Blue Cross and Blue Shield of Texas to contact you, such as an address, telephone number, and, if available, an electronic mail;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Blue Cross and Blue Shield of Texas' designated Copyright Agent to receive notifications of claimed infringement is:

Office of the General Counsel
Blue Cross and Blue Shield of Texas
300 East Randolph Street
Chicago, Illinois 60601-5099

E-mail: copyrightinfringement@bcbstx.com

You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid. Please also note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

Last modified on Feburary 3, 2010